Project-based business consulting in Natal/RN, Brazil, for retail, industry and services
Below are the problems we find most often in each sector and what we do to solve them. If your case is not on the list, tell us anyway: that is what the first conversation is for.
How a project works
- Free initial conversation You tell us what is happening, with no commitment to hire.
- Proposal You receive in writing the scope, the timeline and the price of the diagnosis, with an estimate for the following stages.
- Diagnosis The first stage of the project: we look at the company's processes and numbers, point out where the losses are and deliver the action plan in writing and, based on it, the proposal for the execution. If the scope needs to change, the change comes in writing and only goes ahead with your approval.
- Joint execution We do the work together with your team, within the agreed timeline.
- Continuous measurement The company keeps the written routines and the indicators running, and decides whether it wants ongoing services.
Process automation, when it pays off
If a step in the process is manual and repetitive, we can automate it. Sometimes the answer is artificial intelligence, as in the case of registering electrical assets from photos; often it is an integration between systems, a well-built spreadsheet or an adjustment to the system the company already uses. We choose based on cost and results.
Where we work
We serve clients from Natal/RN and have already provided services in Rio de Janeiro, Paraná, Santa Catarina and Mato Grosso.
Service through SEBRAETEC in Rio Grande do Norte
As consultants accredited by IEL/RN, we also work through SEBRAETEC, the program of Sebrae, the Brazilian small business support agency, for small businesses. The program covers only some types of service; among ours, it includes process improvement and standardization, preparation for ISO 9001, maintenance planning and control (PCM), production planning and control, 5S and plant layout. On average, Sebrae pays 70% of the cost of the service, and the company's share is not paid to Soluções Integradas. The program is open, among others, to individual microentrepreneurs, microenterprises and small businesses with annual revenue of up to R$ 4.8 million. The request is made by the company itself to Sebrae, with our guidance; in the first conversation, we check whether your company and the service qualify and explain the path.
01 Retail
Your operation grows, but can management keep up with the pace?
In retail, whether a supermarket, a store chain or a distributor, the operation lives with tight margins, thousands of items for sale, staff turnover and relentless competition. In practice, what we see keeps repeating: decisions made on gut feeling, uncontrolled inventory that causes stockouts and excess at the same time, processes that only work with certain people and a sales team without method. The result shows up in the margin, or rather, in what's left of it.
We enter this scenario with structured methodology and with the tools the company already uses, adding new technology, including our own system, only when it pays off. We start with a real diagnosis of the operation: we listen to the business owner and the team and analyze the numbers. Then we build with the client an action plan with clear targets and indicators that show progress at each stage. One example is the case of the Casa Verde supermarket, where we organized the purchasing routine and set up sales dashboards by category.
We don't stop at the report; we deliver performance that can be measured. The client knows exactly where they were and where they are now.
What we do in this segment
- Commercial management in supermarket retail
- Demand control and inventory management
- Process mapping and standardization
- Business process automation, including with artificial intelligence
- Preparing the company for the ABNT NBR ISO 9001 quality standard
- Maintenance cost reduction
- Equipment and fixed asset control, with depreciation, through ManOS
- Adapting processes to the Tax Reform, with partner legal and accounting advisors
02 Industry
Your plant produces, but how much more is it costing than it should?
What we frequently find in industrial plants: corrective maintenance as the rule rather than the exception, absence of structured PCM, assets without reliable history, quality without a system and production management based on outdated spreadsheets. Each of these problems has a cost, and most industries don't know exactly what it is.
We work with an integrated model, from structuring maintenance to process automation and the implementation of quality management systems. We don't leave execution to the client without a method: we build together, with the plant team as the protagonist, so that the change lasts after the project ends.
The result is then tracked in the indicators that stay running in the company: maintenance cost, asset availability and compliance with regulatory standards. The goal is an operation that runs on process, not on someone's memory.
What we do in this segment
- Industrial operations management
- Maintenance planning and control (PCM) and implementation of a maintenance management system
- Quality management system (QMS): creation and maintenance
- Preparing the company for the ABNT NBR ISO 9001 quality standard
- Maintenance cost reduction
- Mechanical and materials engineering projects, with an ART (Anotação de Responsabilidade Técnica, the technical responsibility record) registered with CREA-RN
- Industrial process automation, including with artificial intelligence
- Energy and operational efficiency improvement
- Industry 5.0 consulting: how to integrate machines, sensors and systems with people at the center
- Process mapping and standardization
- NR-1 compliance and occupational risk management, with a partner specialized in occupational safety
03 Services and Information Technology
Your company delivers well, but can you prove it and repeat it consistently?
Service and technology companies usually grow on the basis of technical competence and relationships. That works until the operation gets bigger and what was solved by individual talent needs to become process. That's when the bottlenecks appear: rework, inconsistent delivery, difficulty bringing in new professionals and a lack of indicators showing where the operation loses efficiency.
We work with service and IT companies to turn good practices into a replicable method. We map and standardize processes, implement quality management systems and automate where it really pays off, without unnecessary complexity and focused on what affects results. See the management and quality system work at Intellissis.
The goal is for the company to deliver the same quality, regardless of who does the work, and to be able to measure, demonstrate and expand that standard.
What we do in this segment
- Process mapping and standardization
- Preparing the company for the ABNT NBR ISO 9001 quality standard
- Quality management system (QMS): creation and maintenance
- Business process automation, including with artificial intelligence
- Industry 5.0 consulting: how to integrate machines, sensors and systems with people at the center
- Adapting processes to the Tax Reform, with partner legal and accounting advisors
Not sure which service is yours?
You don't need to know. Tell us what is holding your operation back, and in the first conversation, free of charge, we will tell you where to start.
Tell us about your case